General FAQ’s

Welcome to Simply Secure’s Frequently Asked Questions page.

Here you’ll find clear answers to the most common queries about our gates, fencing, railings, and access control products. From bespoke gate design and automation options to installation, delivery, and aftercare, we’ve covered the questions customers ask us most.

Whether you’re a homeowner looking to improve security and kerb appeal, or a business needing durable access solutions, this FAQ section is designed to help you make informed choices.

If you can’t find the information you need, our friendly team is always happy to provide expert advice tailored to your project.

Please call 01952 740308 or email: [email protected]

Yes, all of our gates can be made to measure for a perfect fit. Whether you need a small garden gate or a large driveway entrance, we take precise measurements to ensure your gate is tailored to your space. Bespoke gate design also gives you the freedom to choose materials, finishes, and decorative details that complement your property, guaranteeing a solution that enhances both security and kerb appeal.

Absolutely. Simply Secure specialises in gate automation, offering solutions such as underground motors, sliding systems, ram operators, and articulated arms. Automation provides convenience, security, and peace of mind, making it easy to open and close your gates at the touch of a button. We can also integrate access control features such as keypads, intercoms, remote controls, and even smartphone-operated systems to give you complete control over who enters your property.

Our gates are electro galvanised and powder coated as standard, providing exceptional resistance to rust, weathering, and wear. Powder coating also ensures a sleek, durable finish that keeps your gate looking its best for years to come. We offer a variety of colour choices and custom finishes to suit your property, whether you prefer a classic black wrought iron look or a more modern painted finish.

Yes, Simply Secure supplies and installs high-quality fencing and railings alongside our gates. From traditional wrought iron railings for homes to robust steel fencing for commercial sites, we provide solutions that combine security with style. All fencing and railing systems are designed to complement your gates, ensuring a cohesive and professional appearance while strengthening the overall security of your property

Yes. We design and install gates that are suitable for both residential and commercial properties. For homeowners, bespoke gates can add charm, security, and kerb appeal, while for businesses, we provide larger, heavy-duty gates designed to withstand regular use and integrate with advanced security systems. Many commercial clients choose automated gates with intercoms or CCTV to control access points effectively.

Yes, Simply Secure offers full aftercare support, including servicing, maintenance, and repairs. We can even repair and maintain gates and systems not originally installed by us. Our team is experienced in handling all aspects of gate repair, from fixing automation faults to restoring decorative finishes, ensuring your gates remain safe, functional, and visually appealing for years to come.

Some of our products, such as heavy-duty gates, railings, and security equipment, are large and weighty items. Because of their size and weight, these products require specialist handling and delivery methods, which can make shipping costs higher than for smaller or lighter items.

That said, we always work hard to keep delivery costs as low as possible for our customers. We regularly review our shipping options, use trusted couriers, and aim to balance cost with the safe, secure delivery of your order. Our priority is ensuring your items arrive on time and in perfect condition, at the most competitive price we can achieve.